sccm client "configuration manager" icon vanish
Hi
We installed the SCCM client in three XP machines. I noticed after a few days the "configuration manager" icon in control panel is dissapear or vanish . any idea why it removes automatically ? due to unknown reason ?. We didn't
touch the machine and it happened is removed the "icon".
agent: 4.00.6487.2000
August 14th, 2012 8:49am
need to check the log files for the same :-
c:\windows\system32\ccmsetup\ccmsetup.log to see if it is uninstalled
c:\windows\system32\ccm\logs\ to see what is the exact issue .
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August 14th, 2012 9:12am
hi,
If it's Windows XP 64, configuration manage icon is located View x86
Control Panel Icons folder in control panel.
Julien
August 14th, 2012 9:29am
Hi
How do I attached the logs files, so I can share my issues ?
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August 14th, 2012 2:56pm
It's 32 bits windows XP SP2
August 14th, 2012 2:56pm
Quan,
I have had this same thing happen to me, in SCCM they show up as having the client installed and is working, but the client would be missing from the machine itself even though some parts of it are apparently talking to the server. I have had to do 2 things,
depending on the reason of it not working.
1 - re-register atl.dll, reinstall the client
2 - since the c:\windows\system32\ccmsetup folder exists open a command prompt and goto that folder and run ccmsetup.exe /uninstall. repair WMI and reinstall. I do often delete the ccmsetup folder though before pushing the reinstall of the client incase
there was a file that was the cause of this.
Also though, before you do either of these please look at the ccmsetup.log in c:\windows\system32\ccmsetup and see if it can tell you why. If the error is because of the atl.dll just open a run prompt (not command prompt, it will not work) and type regsvr32
atl.dll and hit enter.
Hope this helps.
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August 15th, 2012 10:50am